This Privacy Policy explains how Omnilogic Private Limited ("Perrq", "we", "us") collects, uses, and protects the information of Merchants and Consumers using the Perrq platform. We are committed to protecting your data in accordance with the Digital Personal Data Protection Act (DPDP Act, 2023).
1. Information We Collect
We collect specific types of data to provide our loyalty services:
- Personal Information: Name, phone number, email address, and account details.
- Transaction & Usage Data: Details related to purchases, voucher usage, offers, feedback, and app activity.
- Device & Technical Data: Device type, approximate IP location, operating system, and app usage patterns.
- Merchant Business Data: For merchants, we collect business registration details, KYC documents, and store transaction logs.
2. Location & Contacts
- Location: With your permission, we may collect location data to show you nearby customers, stores, merchants, and relevant offers.
- Contacts: We may access your contacts (only names and phone numbers) with your permission to help you connect with people you know on the platform.
You can control or disable location and contact access at any time through your device settings.
3. How Perrq Uses Your Information
We use your information to operate, personalize, and improve the platform, including:
- Communicating about vouchers, rewards, offers, and account activity.
- Enhancing user experience and recommending relevant content.
- Detecting and preventing fraud, abuse, and security breaches.
- Processing payments or linking wallets (using securely encrypted financial data).
- Merchant Analytics: Providing insights on customer engagement and transaction trends (aggregated/anonymized).
4. Payments & Sensitive Information
Financial information may be collected to process payments or link wallets. All financial data is securely encrypted and never sold to third parties. Perrq collects sensitive information only with your explicit consent, which can be withdrawn at any time.
5. Sharing & Disclosure
Perrq does not sell your contact details or personally identifiable merchant data to third parties. Information may be shared in the following circumstances:
- Legal Obligations: To comply with regulators, courts, or laws.
- Fraud Prevention: To prevent abuse, fraud, or misuse of the platform.
- Service Providers: With trusted partners under strict confidentiality agreements to facilitate services.
- Platform Visibility: Certain content (reviews, comments) may be visible to other users.
6. Cookies & Tracking Technologies
We use cookies, web beacons, and tracking pixels to customize the application and improve your experience. Most browsers accept cookies by default. You can remove or reject cookies, but this may affect the availability and functionality of the Application. We do not use tracking technology to collect personal information when you simply access the application.
7. Data Security & Retention
Perrq follows industry-standard server security practices. User data is retained while your account is active and for a reasonable period thereafter. Some data may be retained longer for legal compliance or fraud prevention purposes.
8. Your Rights & Choices
- You may review, update, or delete your account at any time.
- You can opt out of services by uninstalling the app or contacting support.
- Perrq does not knowingly collect data from children under 13.
9. Updates to this Policy
Perrq may update this Privacy Policy from time to time. Continued usage of the platform constitutes acceptance of the updated policy.